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November 06, 2019

CRM Featured Articles

Microsoft Announces Upgrades to Power Platform at Its Ignite Conference

Microsoft is adding virtual agents, enhanced security, and tighter integrations to its Microsoft Power Platform


How Service Can Bridge the CRM–CX Divide

CX isn't the same as CRM, but it requires an investment all the same. (Featured on

How Are CRM and $100 Trillion in Economic Value Connected?

Digital transformation is expected to create enormous value in the coming years, so now's the time to shift to digitizing processes and operations and help your organization support rapid change and innovation.

Scouting Report

The Workforce Optimization Market Adapts to Ever-Changing Rules of the Road

A rapidly changing business landscape, featuring AI, automation, and employee-centricity, leads to complex customer journeys for vendors and companies alike

CRM Across the Wire

InsideView Launches Data Integrity

InsideView's Data Integrity is a highly visual data management solution that provides actionable insights while maintaining accurate data in CRM systems.

UJET Launches SMS Adapter for Salesforce CRM

UJET's SMS Adapter allows for the rapid deployment of smartphone capabilities and texting. (Featured on

Upland Software Updates Altify Customer Revenue Optimization

Latest release of Altify's customer revenue optimization (CRO) solution offers an improved user experience, tighter integrations, and smarter analytics. Rebrands as XANT

InsideSales' new corporate identity as XANT reflects a new focus on revenue acceleration solutions. 

SalesLoft Acquires Opportunity Management Provider Costello

The acquisition strengthens SalesLoft's sales engagement platform.