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September 09, 2019

CRM Featured Articles

Confirmit Adds Capabilities to Its Horizons Platform

The latest release of the Confirmit Horizons market research platform offers improved management efficiency and usability.

Magazine Features

Jewelry TV Finds Gold with Riversand: A CRM Elite Customer Awards Case Study

Riversand's Product Information Management is a hidden gem for JTV's website


Is Your Contact Center Keeping Pace with the Rise of the Digital Customer Experience?

As customers move across channels, most contact centers aren't equipped to bring the context with them. (Featured on

Retain Customers with These 5 Types of Emails

An effective strategy for customer maintenance and retention starts with these tried-and-true forms of outreach.

CRM Across the Wire

Unmetric Integrates Social Index into its Social Analytics Platform

New capabilities enable digital marketers to ascertain the value of paid or organic social and influencer engagement.

DealSignal Introduces CRM Data Health for Salesforce

CRM Data Health for Salesforce helps marketing and sales teams tackle data decay.

Certain Integrates with Marketo Engage

Certain's link with Marketo Engage helps marketers connect events to results.

AgilOne Launches Cohort Analysis

AgilOne's analytics solution helps marketers track, compare, and analyze segments and campaign performance over time.

WP Engine Launches Site Templates with HubSpot Integration

WP Engine Site Templates bundle WordPress' site builder with HubSpot's all-in-one marketing tool.

Freshworks Launches Freshsuccess

Freshsuccess provides a unified view of customer journeys for customer service, sales, marketing, and support. (Featured on