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April 03, 2019


Monitoring SaaS Performance Is Critical. Here are 5 Key Points to Consider

Organizations have become so dependent on software-as-a-service CRM solutions that when performance lags, so does the entire operation's productivity and revenue-generating engine.

The Tipping Point

Make Customers Your Best Salespeople

The advocacy of a satisfied customer can make all the difference in B2B sales

CRM Across the Wire

Optimove Launches Retail Pulse, a Performance Benchmarking Platform

Retail Pulse helps retailers compare their sales and marketing efforts against industry peers.

Oracle's Bronto Adds to the Bronto Marketing Platform

The latest release of the Bronto Marketing Platform provides increased visibility into marketing campaigns.

Yappa to Introduce Audio/Video Social Commenting Tool

Free plugin lets website visitors use voice or video to record quick comments.

Avaya Taps Nuance for Conversational Interfaces

Avaya is adding Nuance's AI-based conversational technologies to its Avaya IX Contact Center. (Featured on

SurveyMonkey Launches AI-Driven Analysis Features

SurveyMonkey has added artificial intelligence to expand the text analysis capabilities within its customer feedback platform.

MapAnything Launches Spring '19 Release

MapAnything's latest vesion of its geo-enabled field service platform has added new visualizations and data streams.

Twilio Launches Twilio for Salesforce

Twilio for Salesforce lets businesses engage customers via SMS.