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March 27, 2019
Don’t Forget Voice When Planning for Digital Enablement
Digital enablement doesn't mean replacing voice channels. It should be about supplementing and enhancing them. (Featured on SmartCustomerService.com.)
4 Things to Know About the AI for Sales Marketplace
Artificial intelligence is fundamentally changing CRM, and it deserves your attention now
CRM Across the Wire
CGS Partners with Verint and Custodia for Customer Care
The partnerships enhance the compliance infrastructure for financial firms' contact center and customer support operations.
ContentStack Integrates Its CMS with AI Platforms
Contentstack brings artificial intelligence insights directly into its Content Experience Platform.
Certain Launches Signal Event Platform
Certain Signal is a real-time event data platform for sales and marketing.
Leadspace Launches Leadspace for Ads
Leadspace for Ads helps B2B marketers create highly-targeted, personalized digital ad campaigns.
atEvent Collaborates with Marketo
atEvent's partnership with Marketo extends account-based marketing to event marketing.
Really Simple Systems Integrates with Microsoft Azure
The integration with Microsoft Azure provides a single sign-on and enhanced security for Really Simple Systems' CRM.
Splash Integrates with Marketo
Splash's event marketing platform is integrated with Adobe's Marketo platform.