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February 27, 2019
It’s Time for the Valentine Strategy
Valentine's Day reminds us to show appreciation for our customers all year. (Featured on SmartCustomerService.com.)
CRM Across the Wire
True Influence Launches DisplayBase Digital Media Advertising Solution
DisplayBase combines targeting and optimization features that allow omnichannel planning, execution, and reporting.
RollWorks Launches Identification Solution to Aid ABM
RollWorks' Identification Solution helps B2B marketing and sales teams strengthen their account-based programs.
Conduent Launches 5 Technology Platforms for Digital Interactions
Conduent's collaboration with Microsoft expands the delivery of enterprise cloud offerings.
TapClicks Launches Report Studio for Marketers
TapClicks' Report Studio offers advanced data visualization tools that deliver graphical analysis and reporting.
BookingBug Integrates with Yext and Twilio
BookingBug's latest integrations expand the platforms that companies can use to communicate with and get feedback from customers.
NICE Unveils Enhanced Strategic Planner for Contact Centers
NICE's Strategic Planner applies artificial intelligence to workforce management and employee engagement to aid in long-term planning. (Featured on SmartCustomerService.com.)
UserTesting Launches Live Conversation Mobile
UserTesting Live Conversation Mobile expands real-time human insight availability.