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February 25, 2019

CRM Featured Articles

Trustpilot Releases Transparent Flagging Feature

The feature aims to provide customers with greater visibility into how often companies flag reviews, and what happens to them once they've been investigated.

Amobee Announces Nielsen Data Integration

Nielsen's television viewing and online media consumption data will be integrated into Amobee's digital advertising platform.

Viewpoints

What’s Hot for Customer Experience and Commerce in 2019

As digital disruption takes hold, companies will have a greater need for customer data. (Featured on SmartCustomerService.com.)

Insight

Required Reading: The Ultimate Guide to Becoming The Ultimate Sales Pro

Salespeople can get ahead by thinking ahead

CRM Across the Wire

B2Lead and Techconnectr Partner to Deliver Quality Leads Through Marketplace

B2Lead and Techconnectr are advancing lead generation with a new technology platform

CallMiner and Morae Global Partner on Conversational Behavioral Analytics for Financial Services 

Voice surveillance based upon conversational content proactively reveals compliance and fraud threats

mParticle Updates Audience Builder

New platform features provide marketers with greater control and flexibility over audience capabilities.

Movable Ink Ads Augmented Reality to Visual Experience Platform

New capabilities enable digital marketers to create AR experiences for email, web pages, or display ads.

Zuant to Launch Zuant iPhone 2.0

Zuant iPhone 2.0 offers double sync speed, badge scanning, and GDPR compliance.