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December 03, 2018
CRM Featured Articles
Conversica Launches AI Customer Success Assistant
The assistant automates customer conversations with the goal of improving the customer experience while reducing administrative task load.
5 Surefire Ways to Ensure Your Company Fails to Innovate
Innovation is difficult and risky, but adopting an innovative mind-set can pay dividends, even when your efforts don't immediately bear fruit.
CRM Across the Wire
Neustar To Acquire Customer Authentication Solution Provider TRUSTID
Together, Neustar and TRUSTID will deliver a suite of call center fraud, risk, and caller authentication solutions.
SuccessKit Launches to Help Companies Create Case Studies
SuccessKit creates B2B case studies at scale to power the sales process.
BirdEye Partners with athenahealth to Strengthen Healthcare Practices' Patient Relationships
The BirdEye and athenahealth integration enables healthcare practices to automatically get new patient reviews and manage their online reputations.
Marin Software Now Supports Google's Responsive Search Ad Format
Advertisers can now incorporate Google's responsive search ads (RSA) into their digital advertising campaigns.
Consumers More Anxious About Sharing Data
Consumers are more aware of the risks of handing over data to companies, but will do so if it benefits them, KPMG study finds.
Validity Expands Data Integrity Platform to Microsoft Dynamics 365
Validity's integration with Microsoft Dynamics 365 enables Dynamics customers to better manage data clean-up.
Unmetric Launches Sports App
Unmetric's Sports App helps teams boost sponsorship revenue and fan engagement on social media.