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August 13, 2018

CRM Featured Articles

Engagio Announces ABM Smart Tools

The suite of account-based marketing features enables marketers to increase engagement and improve target account health across multiple account funnels.

How Amazon Connect's Open Platform Integrates with CRMs (Video)

Pasquale DeMaio, General Manager, Amazon Connect, AWS, explains how Amazon Connect works with both off-the-shelf and custom CRM systems in this clip from his keynote at CRM evolution 2018.


Six Ways to Get from CX Thought Leadership to CX Performance Leadership

Action leadership is the missing middle between just thinking about customer experience and leading on performance. (Featured on


E-commerce Communities Alter Companies’ Go-to-Market Strategies

CMO Council urges adoption of the 4Ps of marketing: precision, personalization, persuasion, and perfection

CRM Across the Wire

Fision Merges with Continuity Logic

The merger of Fision and Continuity Logic will yield a cloud platform for business processes, from digital asset management and agile marketing to business continuity and risk management.

Merkle and Cardinal Path Partner to Deliver Google Analytics 360

Cardinal Path is bringing Google Analytics 360 to Merkle's marketing clients.

Shift4 Payments and Venuetize Partner to Add Secure Payment Functionality to Mobile Event Platform

The integrated mobile solution allows for a personalized and secure entertainment experience.

Cloudbakers Launches Instant CSAT Solution Using Google Cloud Platform

Instant CSAT allows organizations to gauge customer satisfaction instantly and non-intrusively. (Featured on

Conduit Global Launches CX100 Cloud Contact Center Suite

CX100 blends technologies from Avaya and Bright Pattern. (Featured on

DotCMS Launches Version 5.0

DotCMS 5.0 gives marketing and business teams more autonomy to create digital experiences.