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February 28, 2018


"Sorry" Seems to be the Hardest Word

An apology can de-escalate a bad situation, but it has to be sincere. (Featured on

CRM Across the Wire

Verint Launches Solutions for SMBs

Verint's growing line of SMB-specific solutions now includes recording, quality management, and workforce optimization solutions. (Featured on

Forty 7 Ronin and GM Voices Partner

Forty 7 Ronin and GM Voices are providing IVR optimization services for their joint customers. (Featured on

Netsertive Launches YouTube Advertising Solution

Solution enables companies to move video advertising to the digital video channel.

Allocadia and Bizable Partner

The alliance between Bizable and Allocadia helps joint customers develop the ROI of marketing spend.

Seneca Systems Launches Romulus Government Platform

Seneca's Romulus is a constituent services platform built just for government workers.

Monetate Supports the React Framework

Monetate's React capabilities allow marketers to create highly personalized user experiences on both web and mobile platforms.

Bigtincan Partners with BPM Works

Bigtincan and BPM Works will jointly offer digital content solutions to Bigtincan Hub customers.