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February 07, 2018
8 Ways to Leave the Perfect Voicemail
With the call-back option becoming more popular, it's important that company reps leave the right voicemail messages. (Featured on SmartCustomerService.com.)
5 Ways Running Marketing Operations Is Like Running a Marathon
Just as efficiency is critical to race preparation, efficient marketing operations is vital for modern marketers, who are tasked with more responsibilities than ever before.
CRM Across the Wire
NTT Data Services Partners with Oracle Insurance
The pairing brings an end-to-end solution for government payers and health plans.
DataFox Launches Account Scoring
DataFox offers a data-focused approach to account-based sales and marketing.
Capgemini Acquires LiquidHub
The $500 million deal increases Capgemini's digital and cloud capabilities.
Dialpad Now Integrates with Zendesk
Dialpad's Pure-Cloud Solution now offers service teams a business phone system inside Zendesk. (Featured on SmartCustomerService.com.)