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November 08, 2017
CRM Featured Articles
ClearSlide Updates Sales Engagement Platform
Updates to version Vega of the platform aim to help sales reps persuade customers with marketing collateral.
Deskun Puts Multichannel Customer Service Inside Gmail
The new tool enables customer support teams to tackle customer emails as well as incoming messages from multiple social channels directly within Gmail. (Featured on SmartCustomerService.com.)
Sales Lead Scoring Is a Winning Formula
The right sales leads can be golden, and automation is the key to finding them
Sales Success Needs More of a CRM Focus
Salespeople frequently miss targets, which could require a CRM reset
CRM Across the Wire
Conversocial to Pilot Facebook Messenger Chat
Conversocial and some of its customers have been given early access to the closed beta of Facebook Messenger customer chat. (Featured on SmartCustomerService.com.)
ReachForce Launches "Smart" Data Solutions
Technology and brand enhancements focus on ease of use, flexibility, and scalability.
FullContact Releases Next Generation Platform and Enrich API
Rich data subscriptions, data add-ons, and enhanced security round out the new offerings to help companies complete customer identity resolution.
Adobe Integrates Experience Cloud with Microsoft Dynamics
New integrations across Adobe Experience Cloud and Microsoft Dynamics 365 advance sales and marketing operations.
Squirro Launches Squirro Search on the Salesforce AppExchange
Squirro users can now search across multiple Salesforce implementations and unstructured data in other enterprise systems.
InsideSales Partners with Microsoft for Cloud Storage
InsideSales.com has partnered with Microsoft to store sales call recordings on the Azure cloud platform.