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August 28, 2017
CRM Featured Articles
Apttus Launches Incentive Compensation Management Tool
The software is designed to boost sales by incentivizing seller and partner behaviors.
IBM Announces Spectrum Protect Plus
The data protection solution is designed for virtual machine administrators.
It's OK for Agents to Take Vacation
Cloud technology lets agents work from anywhere, even remote vacation hot spots. (Featured on SmartCustomerService.com.)
5 Benefits to Integrating CRM with Online Customer Communities
A surprising number of businesses are still not integrating their customer software systems, and that's bad for business. (Featured on SmartCustomerService.com.)
Customer Preferences Drive B2B E-Commerce Growth
B2B e-commerce will reach $1.2 trillion by 2021; companies need to become more digitally savvy to remain competitive
CRM Across the Wire
Merkle Partners with Demandbase
The alliance between Merkle and Demandbase brings personalization to account-based marketing.
Verint Systems Updates Its Web and Social Intelligence Suite
The latest edition uses machine learning and data mining capabilities to speed up security investigations.
Marketo Partners with Google Cloud
Marketo and Google Cloud have begun to collaborate on scaling solutions in the cloud.
Fuel Cycle Adds Geotargeting
Geolocation features in the Fuel Cycle mobile app enhances customer insights through location-based activities.
SaaSOptics Delivers Advanced Salesforce Integration
The integration enables total visibility of customer subscription and financial data across sales, finance, and customer success teams.
TimeTrade Debuts AI-Powered Version of Scheduler
Scheduler for Salesforce now builds on Salesforce Einstein to help sales and service teams.
Taboola Partners with Getty Images
Marketers now have instant access to Getty's diverse, high-quality creative during the ad creation process.