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August 07, 2017

CRM Featured Articles

Jetlore Adds Content Performance Analytics Tools to its Prediction Platform

The updated platform aims to help online companies understand and respond to customer shopping habits. Announces New Lightning Features

The new tools aim to provide users with better ways to interact with customers.

LogMeIn Acquires Nanorep

LogMeIn expands its customer engagement software portfolio with Nanorep's digital self-service technologies. (Featured on


Is Your Automated Attendant Costing You Business?

It might be if prospects and customers are turning away frustrated.

The Tipping Point

Retailers Must Embrace New Shopping Experiences

Online disruptors and a new breed of digital consumer mean its sink-or-swim time for traditional retailers and consumer goods sellers

CRM Across the Wire

Accenture Acquires Marketing and Sales Consultancy Brand Learning

The Brand Learning team strengthens Accenture's ability to deliver marketing and sales transformation for clients.

Zyme Acquires CCI

The acquisition of CCI expands Zyme's channel incentives solution portfolio.

Medallia Adds Admin Suite to Experience Cloud

Admin Suite helps companies create and administer customer surveys and reports in real time.

Altify Releases Summer '17 Platform Update

Altify's Summer '17 release offers more sophisticated Relationship Maps and new capabilities for international and collaborative selling.