CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.
July 24, 2017
CRM Featured Articles
8x8 Enhances its Contact Center Software Portfolio
With its updated Virtual Contact Center, 8x8 aims to provide companies with tools to boost collaboration, productivity, and customer engagement. (Featured on SmartCustomerService.com.)
Cloud-based Como Launches Como Sense Express
The solution is an entry-level version of the company's Como Sense customer engagement and loyalty platform.
Driving Customer Loyalty Through Analytics
Fully understanding customer interactions through customer journey analytics can keep consumers coming back. (Featured on SmartCustomerService.com.)
Will Your B2B Sales Job Survive AI?
Creating value for customers is key. Also important: knowing whether there's value to create in the first place.
Blue-9 Harnesses Its Resources with SAP Anywhere
An online pet product seller prepares to scale with SAP's front-office solution for small and midsize businesses
CRM Across the Wire
Campaign Monitor Launches Insights
Campaign Monitor Insights provides a detailed view into email marketing performance, growth, and engagement.
Marchex Launches Audience Targeting for Social and Display
Marchex Audience Targeting uses call data to identify high-intent audiences for custom retargeting campaigns.
LookBookHQ Adds AI to Intelligent Content Platform
LookBookHQ Explore allows B2B marketers to aggregate and deliver more relevant content per click at scale.
TechTarget Announces New Marketing Integrations
TechTarget adds Oracle Eloqua, Salesforce Pardot, Hubspot, and Integrate to its marketing automation integration partners list.
Freshworks Acquires Chatbot Startup Joe Hukum
The acquisition positions Freshworks to help businesses build and deploy bots.
Kinetic Social Partners with LiveRamp
Marketers can now access Kinetic Reveal data via LiveRamp IdentityLink on more than 500 platforms.