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April 08, 2015

CRM Featured Articles

Tealium Delivers Deep Integration with Oracle Commerce

New connections will drive more personalized experiences.

Magazine Features

How to Select a CRM System

Whether it's your first solution or your fourth, these tips will help make the vendor selection process easier.


Stop the Contact Center's Revolving Door

Combine technology and training for a more stable, effective workforce.

Reality Check

The Power of the Platform Is in the Integration

Software puts a wide-angle lens on the business process.

CRM Across the Wire

Monetate Launches Monetate Mobile Apps

Solution allows marketers to personalize mobile apps and perform A/B testing.

Nexmo Launches Chat App API

New API connects brands, chat applications, and service platforms for customer engagement.

Specific Media Unveils Direct Match for Direct Ad Targeting

People-based solution allows marketers to connect to discrete consumer groups across connected devices.

Microsoft Partners with Vertafore to Extend Dynamics CRM to Insurance Industry

New offerings let insurance agents expand CRM capabilities and streamline customer interactions.