CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

June 18, 2014


CRM Tops Planned Spending List for 2014–2015

Knowledge management and analytics are also projected to garner high adoption rates. (Featured on

The Upside to Shopping Cart Abandonment

Use analytics to determine the best e-commerce strategies.


Social Networking Offers Increased Agility

Research suggest the need for a smarter combination of enterprise social networking tools.

Case Studies

Varsity Sales Squad Racks Up Points with LevelEleven App

Contest app helps increase sales and encourage best practices for cheerleading apparel company.

CRM Across the Wire

PeopleLinx Integrates Social Selling with Salesforce

Enterprises can now combine CRM with PeopleLinx's social marketing and sales platform.

Paytronix Launches EXPRESS Pilots Loyalty Program for Large Multi-Unit Chains

New program helps restaurant and retail chains get up and running with POS-integrated customer rewards programs. Delivers the Next Generation of

With a new intelligent agent console, mobile app, and reporting engine, small businesses can now deliver customer service anytime, anywhere.

Attensity Releases Attensity Q Analytics Solution

Attensity Q lets companies view trending information through real-time data streams.