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April 15, 2013

CRM Featured Articles

Badgeville Taps Cloud Leader Ken Comee as CEO

He comes with a goal of accelerating the company's rapid growth.

Coalesce Releases New Mobile CRM App

The app adds efficient routing and combined PDF attachment features.

Constant Contact Expands Marketing Integrations

New content creation integrations add to email marketing functionality for SMBs.

Customers Expect Companies to "Know" Them

SugarCRM CEO says buyers have changed, and so must companies.


Social@Scale Crisis Management

When unexpected publicity hits, it pays to be prepared.

Case Studies

A View From My Seat Gains Insight, Higher Usage

With Artisan Optimize, an app developer takes advantage of A/B testing and more.

Small Biz Buzz

Cultivate a New Approach to Business and Customer Engagement

To meet expectations, try being FAIR.