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March 25, 2013

CRM Featured Articles

Marketo Delivers Integrated Social Marketing Application

Marketing platform transforms social marketing from "Likes" to lifetime value.

CallCopy Launches Upgraded cc: Discover v5.1 WFO Suite

New features include widget-based dashboard, enhanced user interfaces, and expanded Cisco integration.

Microsoft Wants to Take CRM Everywhere

The company's stated goal is to support business users wherever they are and on whatever devices they're using.

Data and Customers Are Top CEO Investment Priorities

Executives are most concerned about revenue growth, reducing costs.

Microsoft Dynamics CRM Gets Mobile, Social

Company highlights innovations to help businesses unite their organizations, connect with their customers and get the most value from their information technology investments.


The Very Different Roles of Lead Nurturing and Drip Marketing

Why your business needs both—and when.

Pint of View


Will you fight for your name?