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March 25, 2013
CRM Featured Articles
Marketo Delivers Integrated Social Marketing Application
Marketing platform transforms social marketing from "Likes" to lifetime value.
CallCopy Launches Upgraded cc: Discover v5.1 WFO Suite
New features include widget-based dashboard, enhanced user interfaces, and expanded Cisco integration.
Microsoft Wants to Take CRM Everywhere
The company's stated goal is to support business users wherever they are and on whatever devices they're using.
Data and Customers Are Top CEO Investment Priorities
Executives are most concerned about revenue growth, reducing costs.
Microsoft Dynamics CRM Gets Mobile, Social
Company highlights innovations to help businesses unite their organizations, connect with their customers and get the most value from their information technology investments.
The Very Different Roles of Lead Nurturing and Drip Marketing
Why your business needs both—and when.
Pint of View
Will you fight for your name?