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March 13, 2013

CRM Featured Articles

New SDL Machine Translation Tool Integrates with Text Analytics

SDL BeGlobal enables customer insights and analytics across languages.

Crushpath Secures $6 Million; Debuts Pitch Sites

Product launch helps visualize sales, marketing, service offers.

NICE Introduces Proactive Compliance Suite for Financial Institutions

The offering will enable organizations to manage compliance across the enterprise, prepare for audits, and meet regulatory requirements.

FirstRain Debuts FirstRain for Touch

Enterprise customer intelligence solution built for Salesforce Touch platform.


The Problem with Gamification

Four reasons these apps fail and what you can learn from them.


SMBs Seek Enterprise-Class Predictive Analytics

Simple and adaptive solutions can reduce costs and improve profitability for small companies.

The Tipping Point

CMOs and CIOs: The New Power Team

Facts and fictions about the IT/marketing relationship.