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January 23, 2013
CRM Featured Articles
7 Releases New Chat Product
7 Assist blends chat with big data and predictive capabilities.
Nuance Launches Partner Program
Nuance Connections expands distribution of natural language customer self-service applications.
Enghouse Interactive Unveils New Version of Arc Pro Attendant Console
New features drive operator efficiency and productivity and enhance customer experience.
Venture Capital Group Unveils Automated Lead Generation Platform
Automated system helps businesses produce local real-time leads using organic search technology.
The Shifting B2B Marketing Landscape
Leverage mobile and social media so your business won't be left behind.
Adding Eyeballs with Video
Sports Unlimited gets an SEO boost and increases sales with help from Treepodia.
Small Biz Buzz
Marketing Automation Goes Mainstream
As technology evolves, so must SMB strategies.