CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

January 07, 2013

CRM Featured Articles

Global IT Spending to Accelerate in 2013, Say Forrester and Gartner

Bullish outlook is dragged down by diminishing PC sales, analysts add.

Mobile App Developers Face Benefits, Pitfalls in 2013

Maintaining customer satisfaction is key to mobile app storefront success.

Amazon Takes the Top Spot in Customer Satisfaction Study

The online retailer continues to set the standard, while Apple stumbles.

Rightpoint Joins Forces with

Digital agency to assist customers in moving beyond legacy CRM systems.

3CLogic's Technology Integrates with SugarCRM

Inbound and outbound contact center capabilities integrated with cloud-based CRM system provides enhanced computer telephony integration.

Magazine Features

Building an Impenetrable Cloud

Companies concerned about data security have more hybrid (public and private) cloud computing options.


Forecasting 2013 Marketing Automation Success

Expand on lessons learned in 2012.

Front Office

Remove Avoidable Customer Obstacles

Companies looking to improve user adoption should remove as many obstacles as possible for customers and prospects.