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April 18, 2012

CRM Featured Articles

ClickFox Survey Reveals Apple Reigns in Customer Loyalty

Brand loyalty survey identifies quality and customer service as the most important factors in keeping consumers coming back.

Moxie Software Expands Its Integration

Spaces by Moxie integrates its communication channels with's Service Cloud.

Pardot Enhances SEO Capabilities with Keyword and Competitor Monitoring

Upgrade helps marketers track and measure the performance of words and businesses

Pitney Bowes Portrait Explorer Tames Big Data

Portrait Explorer helps companies simplify the process of customer data analysis.


The Value of Welcomers

Three steps to driving repeat business.


Customer Feedback Falls on Deaf Ears

Only 35 percent of comments ever get a response.

Reality Check

Video Production Made Easy

Incorporating video into your customer outreach is as simple as 1, 2, 3.