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April 02, 2012

CRM Featured Articles

Hold Free Networks Releases Social Sentiment Module

The smartphone surveying and feedback app can be incorporated into a customer service interaction.

Netop Enhances Live Chat Software

Live Guide 5.6 adds remote view and assistance capabilities.

StrongMail Adds Pinterest Sharing to Customer Acquisition Solution

StrongMail's referral marketing platform now allows consumers to share images via Pinterest.

Demandware Releases Pinterest Integration for Retailers

Plug-in lets retailers incorporate Pinterest into their social commerce strategies to extend brand interactions and drive traffic.

iGoDigital Rolls Out Segment Builder

Tool lets marketers leverage multiple data points for campaign creation

Magazine Features

Digital Media: How to Make Your Content Pop

Online videos are drawing more eyeballs than ever before. Here's what marketers need to know.


Four Ways Mobile Will Boost Your CRM Strategy

Take your campaigns to the next level.

Front Office

Video Won't Kill the CRM Star