CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.
October 26, 2011
CRM Featured Articles
Microsoft Dynamics CRM Delivers Social Productivity
New service update delivers social collaboration capabilities, with a unified Office 365 experience and new enterprise cloud features.
Sword Ciboodle Leverages SAS Analytics in New Intelligent Contact Center
New solution offers a peak into chat, selling opportunities, social media interactions, lead management, and campaign execution.
iContact Launches Social Media Product As Part of Digital Marketing Platform
Businesses can now perform social media marketing, scheduling, and analytics along with email marketing from the same application.
Avectra Adds Social Media Monitoring to netFORUM Pro
Other enhancements include 80 new features to help associations drive member engagement, increase operational efficiency, and improve decision making.
Foursquare Searches for Revenue Streams
The company plans to start charging merchants for customer data
Pint of View
Google dips its toes into social networking waters—again