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October 19, 2011

CRM Featured Articles

Interactive Intelligence to Launch Cloud-based Communications Trial Program

"Quick Spin" program designed to further reduce risk of migrating to communications-as-a-service.

Responsys Announces Fall 2011 Product Release

Enhancements to the Responsys Interact Suite will help extend new school marketing across the enterprise,

Pronexus Launches VBVoice 7.1

New IVR offers 64-bit support and adds new Early Media Feature and Easy Installer.


New Paradigms Bring Value to Knowledge Management

The focus shifts from managing knowledge to empowering people to respond, as seen in online communities


Rethink Pink

Materials of this color might be counterproductive for breast cancer awareness, a study finds