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August 22, 2011

CRM Featured Articles

Constant Contact Partners With Yola

Collaboration results in a widget to help small businesses connect with customers. Integrates with Zoho CRM

Popular help desk application is now available to Zoho users.


Six Myths of Social Media

Understanding the evolving customer service landscape

Customer Centricity

Obsess About Your Customers, Not Competitors

Immerse yourself in the world of your clients to appreciate their true expectations

The Tipping Point

CRM Analytics: Shifting the Balance

What's relevant to customers and sustainable for businesses?