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June 27, 2011
CRM Featured Articles
IDC Forecasts Global CRM Market to Grow by More Than $1.3 Billion in 2011
Prediction highlights IDC's Worldwide Semiannual Customer Relationship Management Applications Tracker.
Sage Releases SageCRM v7.1
New solution features Sage E-Marketing, iPhone, and social media integrations.
Making It Personal
Personalizing sales support and customer communications in B2B marketing operations
Rural Arizona Drives Home Service
Pinal County speeds responses and cuts costs by switching from a hosted to an on-premises contact center suite
Pizza Chain Goes Extreme on Facebook
The San Francisco company partners with eWordofMouth to generate a 99 percent increase in Facebook "likes"