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June 15, 2011
CRM Featured Articles
ExactTarget Partners with Marketo to Integrate Marketing Technologies
Solutions will be integrated via ExactTarget's Interactive Marketing Hub to help improve sales-marketing efficiency and deliver cross-channel campaigns.
Interactive Intelligence Releases Customer Interaction Center 4.0
Major new release of flagship IP communications software suite adds real-time speech analytics, increased scalability, Web portal access, and private cloud deployment model.
Pay to Be Loyal
Implement programs that effectively build relationships with your best customers
Radian6 Deal Enables Salesforce.com To Monitor the Social Web
Valued at $326 million, the acquisition brings social media monitoring platform to CRM giant
Radian6 Sees Cloud Computing As Future of Marketing
Overshadowed by news of a deal with Salesforce.com, Radian6 user conference stresses need to engage with customers, not bombard them