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June 08, 2011

CRM Featured Articles

SugarCRM Releases Sugar 6 Spring Edition

Expanded capabilities and packaging options serve diverse demands of SugarCRM's customer and partner network.

Pegasystems Launches BPM 6.2

Upgrade provides advanced analytics tools for business customers.

Magazine Features

Socially Graceful CRM?

Why the old rules of etiquette no longer apply


Bridging the Gap Between Marketing and Sales

How to improve your lead process

Front Office

Why Should I Trust People Like Me?