CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

February 16, 2011

CRM Featured Articles

IVR Technology Group Announces iCAN Post-Call Surveys

This new survey application can be coupled with the company's IVR hosted services platform to provide call centers with easy access to automated telephony tools.

Magazine Features

Betting on Bar Codes

Will the smart money back experimental technology?

Taking QR Codes to the Park

A Gray Area

Today's seniors can't be left out of IVR design decisions.

Front Office

The Next Killer App