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October 04, 2010
CRM Featured Articles
4 Problems with E-Commerce — and How to Solve Them
Web 2.0 Expo '10 — Day 2: A keynote presenter reveals how data can help modern companies overcome their "used-car salesman" personas.
Customer-Driven E-Commerce Isn't Cutting-Edge — Just Uncommon
Shop.org Summit '10The CEO of Urban Outfitters delivers opening keynote.
Badges? We Don't Need No Stinkin' Badges
Location-Based Marketing Summit '10 — Day One: The opening keynote identifies the real value in location-based services, and urges marketers to rethink their reliance on Foursquare badges.
The Hospitality Suite
Hotels are finding a home away from home in social media, and boosting the customer experience in the process.
Create Content without Recreating the Wheel
You can nurture leads using the resources you already have.
Has Our Technology Exceeded Our Humanity?
Your challenge, in a lot of ways, is to infuse what you do with humanity.