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September 08, 2010

CRM Featured Articles

Mzinga Adds Analytics and New Features to OmniSocial

With its latest launch, the social solution provider brings forward new reporting dashboards, mobile applications, and social network interoperability.

ICentera Directs a Solution to the Indirect Sales Channel

ICentera, a provider of sales enablement solutions, releases a specialized product designed for channel partners.

Magazine Features

The 2010 CRM Elite: An Introduction

The CRM Elite: Raising the Roof

On the foundation of a sales contact center, homebuilder Beazer Homes USA constructs increased sales out of fewer, better leads

The CRM Elite: Communing with Customers

Business products provider CDW ups sales thanks to a Communispace-powered environment that turns customers into stakeholders

The CRM Elite: Sweetening the Deal

Making a meal of Microsoft Dynamics CRM, JellyBelly cuts down on churn and boosts revenue

The CRM Elite: Curing the Sick

CDC Pivotal helps resuscitate the sales process of diagnostic-systems provider Sysmex America


The Appeal of Single-Solution Master Data Management

Can your master data and your customer data just get along?