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July 28, 2010
CRM Featured Articles
Pitney Bowes Acquires Portrait Software
In an effort to provide better predictive analytics, Pitney Bowes pulls out its checkbook.
Going Viral: Social Media and Customer Service
How to embrace social engagements in the contact center.
CRM On Twitter: July 2010
Secret of My Success
Putting the Pedal to the Metal with Sales
A cloud-based CRM implementation helps a digital sales agency drive its solutions into the future.