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July 07, 2010
CRM Featured Articles
Consona Collects Compiere to Compete in the Cloud
28 Jun 2010
By acquiring a pioneer in open-source enterprise resource planning software, Consona hopes to strengthen its position in cloud computing.
CRM: Then and Now
14 Jul 2010
Over the last 15 years, CRM projects and plans may have changed dramatically, introducing new angles and complex combinations, but the overarching goal of improving the customer relationship has remained a straight shot.
Fishing Where the Fish Are (with Your Influencers’ Help)
25 Jun 2010
The peer influencer in the era of the social operating system and the distributed online community.
15 Years of Pocket Shots and Miscues
12 Jul 2010
Pint of View
14 Jul 2010
Are we suffering from too little data, or wallowing in too much of it?