CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

June 09, 2010

CRM Featured Articles

5 Ways Web Analytics Can Save Marketers from Themselves

A Forrester Research analyst reveals how Web analytics can produce better customer intelligence.

Magazine Features

Crafting a Community

Companies can corral as many customers as they like, but any true community has to truly benefit its members—customers and companies alike.


You’re Losing Control of Your Brand Image

It's a matter of technology and numbers.

Pint of View

Your Community Is Almost Entirely Mute

And yet communities are expected to reflect the people who show up—even the quiet ones.

Reality Check

Is Your Community of Customers Sustainable?

Eventually, you have to start buying your competitors' clients.