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May 24, 2010

CRM Featured Articles

SAP Insists "Mobile Is the New Desktop"

SapphireNow '10: SAP executives explain the recent Sybase acquisition and set a date for the general availability of on-demand software Business ByDesign 2.5.

New Challengers Added to Gartner Magic Quadrant for Business Intelligence

Magic Quadrant for Business Intelligence '10: Smaller vendors gain traction, but 75 percent of the market remains controlled by the top five vendors, with Oracle on top yet again.


Text #WhoCares to 66863 (NOT-ME)

You have to separate "mobile thinking" from "mobile devices."


Google Bets on Buyers' App-etites

Within the search giant's Apps Marketplace, small and midsize application providers can integrate with cloud-based offerings.

Case Studies

From Infection to Deflection

An antivirus company turns pro-self-service.