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April 12, 2010
CRM Featured Articles
Alterian Upgrades Content Manager Enterprise
Alterian's new product aims to simplify maintenance of Web-site content.
Marketing the New Green
Companies should be rightly proud of their environmental improvements. So why can't they market those achievements without seeming mercenary?
Cloud Integration Provides CRM’s Missing Link
Addressing the hybrid challenge.
6 Steps to a "Greener" Contact Center
What it means for the contact center to focus on the size of its carbon footprint.
Market Focus: Consumer Packaged Goods — From Organic Goods to Sustainable Ones
A saturated market for organic packaged goods has sprouted a new demand: sustainability.