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April 05, 2010

CRM Featured Articles

nGenera's Nine Lives

CIM Version 9 brings forth social media monitoring, community integration, and new support functions all wrapped up in the company's notion of the "social customer."

Magazine Features

Going Green, Saving Green

No matter what your company's environmental motivations may be, the bottom line is still the bottom line.


Let the Customers In

Get customers involved in your decision-making with on-demand enterprise content management.

Front Office

Green Strategies Are a Go


Generation Green

Why Gen Y and the Millennials are greener than you'll ever be.