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February 03, 2010

CRM Featured Articles

Actuate Releases Enhanced Reporting, Acquires Xenos Group

Enterprise solution provider is keeping busy with a new edition as well as a new addition.

Gartner Acquires Burton Group, Finalizes AMR Deal

Information technology research firm expands its offerings with two recent acquisitions.

Amdocs Releases CES Version 8

The vendor's latest release focuses on enhancing the customer experience by enabling companies to be connected.

Cegedim Dendrite Acquires SK&A Information Services to Expand Global Database

The purchase allows the life sciences CRM vendor to increase the breadth of its OneKey healthcare data.

Magazine Features

Helping Hands

The nonprofit sector needs CRM more than it knows, but its relationships are with donors, members, or activists—and technology is rarely a cause worth fighting for. Will the low cost of on-demand solutions finally allow nonprofits to embrace CRM?

Profiting from the Nonprofits

The for-profit world should heed the hard-won lessons of the nonprofits

Keeping Up with the (For-Profit) Joneses

Modern nonprofits can't afford to seem like technological backwaters

The Lowest Cost of All

Why the nonprofit sector should embrace social media and viral marketing


CRM: Customer Relationship Mobile

Learn the value of integrating a mobile component into your CRM strategy.

Front Office

CRM Gives Back


CRM on Twitter: February 2010

The word on the street.