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October 12, 2009
CRM Featured Articles
Mzinga Marries Its Social Software Offerings
The release of OmniSocial unifies the company's collaboration, social media, and community products.
Amdocs Offers Retailers a Helping Hand
Amdocs Retail Experience Solution hopes to tackle a lack of customer visibility in retail stores.
The 2009 Influential Leaders - The Socialist
CHAIRMAN, PRESIDENT, AND COFOUNDER, SOCIALTEXT
The 2009 Market Leaders - Midmarket Suite CRM
CRM magazine's eighth annual Market Leader awards rate the top five companies in 10 categories.
The Strategic Mobilization of the Enterprise
You'll need a new platform mindset and a view toward the future.
Jetting to a Better Customer Experience
The airline industry is looking for a flight plan to combat the headwind of low satisfaction scores