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October 12, 2009

CRM Featured Articles

Mzinga Marries Its Social Software Offerings

The release of OmniSocial unifies the company's collaboration, social media, and community products.

Amdocs Offers Retailers a Helping Hand

Amdocs Retail Experience Solution hopes to tackle a lack of customer visibility in retail stores.

Magazine Features

The 2009 Influential Leaders - The Socialist


The 2009 Market Leaders - Midmarket Suite CRM

CRM magazine's eighth annual Market Leader awards rate the top five companies in 10 categories.


The Strategic Mobilization of the Enterprise

You'll need a new platform mindset and a view toward the future.


Jetting to a Better Customer Experience

The airline industry is looking for a flight plan to combat the headwind of low satisfaction scores