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April 08, 2009

CRM Featured Articles

NetSuite Forms Another Cloud Out West

The on-demand CRM and ERP vendor introduces the SuiteCloud Ecosystem, the latest word in software-as-a-service development and distribution.

Right Message, Right Channel, Right Time

Varolii looks to go three-for-three with its latest array of automated communication applications.


Give It to Me Now!

In the Age of the Customer, customers demand attention.


Social Customers Want to Engage

But are you prepared to let them?


Power to the Consumer

New federal laws require an opt-out for prerecorded calls—but that just might lead to better relationships.