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March 23, 2009
CRM Featured Articles
Microsoft Focuses on Existing Customers
Microsoft Convergence '09: A focus on people, process, and an integrated ecosystem is what's needed for businesses expecting to survive this turbulent economy.
Some of Tomorrow's Technologies Offer Benefits Today
Gartner Wireless Summit '09: Other gee-whiz technologies may not be far behind.
Outsourcing in ‘09: Onshore, Offshore, and At Home
Datamonitor examines the five key trends shaping the outsourcing market this year.
Looking to Score
Marketing gathers the leads; sales pursues them. It sounds simple. It isn't.
Who's on Your Team?
Strong and weak ties reveal who your real partners are.
Required Reading: Barack Wants You
A new book suggests that Barack Obama's presidential campaign—and his presidency—can teach the business world a thing or two about 2.0.