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November 09, 2026

Viewpoints

Five Ways AI Can Give Sales Managers Their Time Back

Sales leaders can let AI do the manual work while they focus on the human side of sales.

CRM Case Studies

Smarsh's Archie Achieves Key Deflection Milestones

Smarsh's AI agent, Archie, hits a 72 percent self-service deflection rate; its internal workflow agent, Emmy, is saving support representatives more than seven hours per case.