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August 17, 2026

CRM Featured Articles

Concern Grows Over AI-Powered Voice Attacks

New research finds growing enterprise risk and increasing recognition that voice security must become part of every organization's cybersecurity strategy. (Featured on SpeechTechMag.com.)

Viewpoints

Why Multilingual Communication Is Becoming Operational Infrastructure

Modern customer service can't exist without immediate multilingual communication capabilities. (Featured on SmartCustomerService.com.)