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February 04, 2009
CRM Featured Articles
Xactly Acquires Centive
Analysts say consolidation in the sales performance management market was expected -- but this particular deal comes as a surprise.
Keeping Your Financials Intacct
The provider of on-demand financial applications launches its Winter 2009 product.
IBM Thunders into Cloud Computing
IBM announces cloud-based services within LotusLive, plus integration with CRM players, social networking, and mobile applications.
5 Basic Steps to Maximize Online Sales in Any Economy
Personalized, relevant pitches are key.
An Opportunity in Chaos
Customer retention is the best use of a bad situation.
American Express wants to cut spending as it enters 2009—nearly $2 billion worth—but what happens if its customers do the same?
Constructing a Virtual Customer Experience
Wagner Equipment Co. digs deeper into service—and saves hard cash—with Siemens.