CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.
November 05, 2025
Viewpoints
Scaling Trust, Earning Customer Love: The Reality of AI Voice Agents
04 Nov 2025
What it really takes to build an AI voice agent that customers trust and on which teams can rely. (Featured on SpeechTechMag.com.)
CRM Across the Wire
SMBs Seeing Revenue Boost with AI Search
04 Nov 2025
Despite revenue gains, SMBs remain wary of AI crawlers due to intellectual property risks and loss of brand control, Clutch finds.