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August 25, 2025
CRM Featured Articles
The Healthcare Industry's Strategic Advantage Is Now Voice AI
21 Aug 2025
Voice isn't just the interface between humans and systems anymore; it's the intelligence layer binding them together. (Featured on SpeechTechMag.com.)
Viewpoints
Why the New Age of Conversational and Agentic AI Will Make Customer Service Smarter
01 Jul 2025
Contact centers will be defined not by what AI can do but by how thoughtfully it is deployed within the business. (Featured on SmartCustomerService,com.)