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August 04, 2025

Viewpoints

One Personalized Experience Is Worth a Thousand Spam Offers

AI can unlock data to enable a level of personalization that makes a difference for me as a consumer. (Featured on SmartCustomerService.com.)

CRM Across the Wire

3D Avatars Set to Top $1.2 Billion by 2031

Corporate 3D avatars expected to rise dramatically due to significant growth in e-commerce, AI, and real-time rendering innovations.