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May 28, 2025

Viewpoints

Get Started with AI Agents Today

AI is all the rage now, and here are three steps to help implement it. (Featured on SmartCustomerService.com.)

CRM Video

SAP Sapphire 2025 Opening Keynote - CRM Playaz Reaction

The CRM Playaz, Paul Greenberg and Brent Leary, held a watch party and put the CX/CRM spotlight on the opening keynote of SAP's Sapphire event held this week. What did they think of what they heard and saw? Hear it right from their mouths.