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April 28, 2025
Viewpoints
Taking Stress Out of Your Contact Center with Agentic AI
01 Jan 2025
April is Stress Awareness Month, and contact centers can lessen the burden on their agents. (Featured on .)
CRM Video
Tableau Conference 25 Opening Keynote First Takeaways from The Crunch
23 Apr 2025
Analysts and fellow hosts of The Crunch on the PPN, Rebecca Wettemann and David Smith, are joined by Brent Leary for a Crunch watch party for the Tableau Conference 25 opening keynote. And after watching the hour-plus event, the crew shares what they liked and what they would've liked to hear.